Serra Ford Gaylord Customer Reviews

When Northern Michigan drivers need a dependable Ford dealership, they turn to Serra Ford Gaylord for good reason. Our commitment to exceptional customer service and straightforward pricing has earned us loyal customers throughout Gaylord and the surrounding communities. With award-winning service excellence and innovative conveniences like remote test-drives and home delivery, we're redefining what it means to buy and service your vehicle.

Our customer reviews speak volumes about the Serra Ford Gaylord experience. From our one-price, no-haggle approach to our dedicated one-person contact system, we've built our reputation on treating every customer like family.

Customer leaving a positive 5-star review with a smiley face on a phone.
Ford Explorer

Why Gaylord Drivers Choose Serra Ford

What sets Serra Ford Gaylord apart isn't just our impressive new Ford inventory or quality used cars for sale; it's our commitment to making your experience as convenient and stress-free as possible. Our one-price dealer approach eliminates the uncertainty of traditional negotiation, while our one-person contact system ensures you work with a dedicated representative from start to finish.

For busy professionals and families, we offer remote test-drives and car delivery right to your doorstep. Need service? Our Ford Pickup & Delivery program, shuttle services and express lanes keep you moving. We've even invested in advanced tire service technology with our Traction Technology system for precise tread depth and alignment assessment.

As a Certificate of Achievement recipient for Warranty Excellence, our service department delivers the reliability Northern Michigan drivers demand, backed by seamless loaner availability to keep your schedule on track.

Award-Winning Service Excellence

Our Ford service center isn't just convenient, it's nationally recognized. Our Certificate of Achievement for Warranty Excellence reflects our technicians' expertise and commitment to getting the job done right the first time. Whether you need routine maintenance or major repairs, our commercial service capabilities and advanced diagnostic technology ensure your Ford performs at its best.

For added convenience, take advantage of our Ford Pickup & Delivery™ service or relax in our comfortable waiting area while our express service lanes handle quick maintenance needs. When longer repairs are needed, our seamless loaner program keeps you mobile.

Ford F-150